Frequently Asked Questions

Brilliant Blue Designs LLC is my registered business name. Under that LLC, I operate using my professional name, Jamie Thomson Designer, as a DBA. I made that shift because using my actual name is clearer for clients and reflects that you are working directly with one person.

You may still see both names in legal documents or older references, but they represent the same business and the same person.

Learn more about how I work.

I approach projects as a collaborative partnership, with clear expectations and straightforward communication. You can read the full Terms of Service here:

View the Terms of Service.

Brilliant Blue Designs may accept advertising, sponsorships, paid placements, or affiliate relationships. This may include banner ads, sponsored content, or affiliate links that generate revenue when a purchase is made.

Read the disclosures.

Your privacy matters. Information is handled responsibly and in accordance with applicable privacy standards.

Read the full privacy policy.

No. Most projects can be handled effectively through phone and video calls. Many of my clients are not local, and even local clients often prefer remote meetings.

When you call or text me, please leave a message. You are calling a personal mobile phone, and I may be in meetings, working on a project, or walking my two pugs.

Requirements vary by project, but most engagements begin with the following:

• A signed contract and deposit.

For web projects

• Access for existing hosting, domain registrar, and WordPress login (if applicable).
• Any existing marketing assets, including logo files, brand materials, and written content.
• New content you would like included on the site (text, images, services, and any must-have pages).

If you are not sure what you have or what you need, that is normal. I will help you sort it out during the kickoff.

Helpful links: Web design | Branding and logo design

Project costs vary based on scope, complexity, and content needs. For example, a five page website with existing content is very different from a larger site that requires content writing and organization.

To provide a clear baseline, I offer hourly work at $75 per hour and starting package pricing, including $1,500 for a basic website. Packages can be adjusted as needed based on your project.

To get a tailored estimate, please request a quote.

If your site is built on WordPress, regular updates are important for security and stability. Out-of-date plugins, themes, or WordPress core files can introduce vulnerabilities and increase the risk of issues.

Beyond security, keeping your site current helps it stay useful and relevant. Small updates over time are easier than large rebuilds later, and they help support long-term visibility and performance.

If you would like help keeping things updated, I offer ongoing care options: Website maintenance.

I understand the appeal of DIY updates. The challenge is that WordPress updates can sometimes create conflicts between plugins, themes, and the PHP framework running your site.

A single incompatible update can slow a site, break a layout, or take the site offline. If you ever run into trouble, I can help troubleshoot and restore things quickly.

Maintenance is available both hourly and as flat-rate packages. Hourly work is billed at $75 per hour, calculated to the quarter hour.

If you prefer predictable monthly costs, I also offer packages that include regular updates to plugins, WordPress core, and themes, along with security monitoring and status updates.

View maintenance options.